Documents will be stored online for you to access at any time.
Documents and deed booklets filed in A4 binder with easy to reference indices. If you prefer not to receive a binder the documents will be sent in a heavy duty plastic pocket, without hole-punching. If you order the Bound & Delivered service the documents will still be available in soft copy online.
We send the documents using StarTrack couriers, who in most cases will make delivery the next day, although in same cases it may take 2 business days. We will email you a tracking code for documents that we send so you can keep track of them on StarTrack’s Track and Trace
The parcels will need to be signed for unless you provide instructions that it can be left at the premises without a signature. You can provide Delivery Instructions which will be shared with the courier and are usually instructions on what to do it no-one is available to sign for the parcel. Sadly the driver won’t call on approach; however you will be notified by email when the parcel is on board for delivery.